Vala isikhangiso

Kwesinye isikhathi kuyenzeka ukuthi uthenge uhlelo lokusebenza ongalufuni nhlobo. Ingabe ikhona indlela yokuyibuyisela? Yebo. Ngizoyithola yini imali yami? Yebo. Namuhla sizokhuluma ngendlela yokwenza futhi sengeze ulwazi olubalulekile.

Okokuqala, sashicilela lo mhlahlandlela eminyakeni embalwa edlule, kodwa njengoba inqubo isithe ukuhluka kancane manje, idinga ukubuyekezwa. Okwesibili, ukucela ukubuyiselwa imali kohlelo lokusebenza akunconyiwe izikhathi ezingaphezu kwezintathu ngonyaka, ngemuva kwalokho i-Apple ingase ingathobeli, kungasolisa ukusho okuncane. Ngakho kanjani ukukwenza?

Masivule i-iTunes bese sishintshela ku-iTunes Store. Ekhoneni eliphezulu kwesokunxele, sichofoza i-akhawunti yethu (uma singenile, ngaphandle kwalokho singena) bese ukhetha inketho. -Akhawunti.

Olwazini lwe-akhawunti, sinentshisekelo esigabeni sesithathu Umlando wokuthenga, lapho sikhetha khona into Bona konke.

Sivela emlandweni wokuthenga kwethu, lapho engxenyeni yokuqala sibona ukuthengwa kwakamuva (kusengenzeka ukukhononda nokucela ukwesulwa kwenkokhelo), okwesibili uhlolojikelele lwakho konke emlandweni we-Apple ID yethu. . Sikhetha into ngaphansi kokubuka konke Bika inkinga.

Ikhasi elifana kakhulu lizolayishwa, kodwa sengeze inketho yezinhlelo zokusebenza ezingakabhaliswa Bika inkinga. Ngohlelo esifuna ukulubuyisela, sikhetha le nketho bese silinda ukuthi isiphequluli se-inthanethi sivuleke.

Ekhasini elilayishiwe, ngena ngemvume nge-ID yakho ye-Apple.

Manje sibona izinhlelo zokusebenza ezingabhalisiwe. Okwenye lapho sikhethe khona inketho Bika inkinga, inkundla yokugcwalisa ulwazi kanye nohlu lwezizathu zokuthi kungani sifuna ukubuyisela isicelo nakho kwavela.

Sikhetha eyodwa yezinketho ezihambisana nenkinga yethu, bese uchofoza Hambisa futhi ngalokho sizoqinisekisa konke. I-imeyili yokuqinisekisa izofika kamuva, futhi ekugcineni i-imeyili mayelana nesinxephezelo (kungaba kuhle noma kubi).

Singakhetha ezibonelweni ezimbalwa zokuthi kungani sifuna ukubuyisela isicelo:

Angikugunyazanga lokhu kuthenga. (Angikakuqinisekisi lokhu kuthenga/ukuthenga okungafunwa.)

Ungasebenzisa lesi sizathu uma, ngokwesibonelo, uchofoze inkinobho yentengo esikhundleni sesithonjana sohlelo lokusebenza futhi wathenga uhlelo lokusebenza ngaso leso sikhathi. Ngesikhathi esifanayo, kungenye yezindlela eziqinisekile ongafuna ngazo uhlelo lokusebenza. Amagama esicelo sakho angase abe kanje:

Sawubona Apple support,

Ngithenge [igama lohlelo lokusebenza] ngephutha ngoba ngimise i-iTunes ukuthi ingangibuzi iphasiwedi noma nini lapho ngithenga uhlelo lokusebenza. Ngakho-ke ngithenge lolu hlelo lokusebenza ngaso leso sikhathi ngokuchofoza inkinobho yentengo, nokho bengifuna ukuchofoza isithonjana. Njengoba uhlelo lokusebenza lungangisizakali, ngingathanda ukukubuza ukuthi ngingathola yini imbuyiselo yalo. Ngiyabonga.

Ozithobayo
[Igama lakho]

Into ayilandwanga noma ayitholakali. (Into ayilandiwe noma ayitholakali.)

Lapha isizathu sisobala. I-Apple ichaza ukuthi noma nini lapho ulanda okuqukethwe ku-iTunes, kugcinwa ngokuzenzakalelayo ku- iTunes in the Cloud - okungukuthi, uma ungakwazi ukulanda uhlelo lokusebenza oluthengiwe okokuqala ngqa, kufanele ukwazi ukulithola emlandweni wakho wokuthenga nakuthebhu yezinhlelo zokusebenza ezithengiwe ku-App Store kumadivayisi e-iOS. Lapha, i-Apple inikeza isixhumanisi esiqondile se-iTunes sohlu lwezinhlelo zakho zokusebenza ezithengiwe.

Into ngeke ifakwe noma ilandwe kancane kakhulu. (Into ayizange ifake noma ilanda kancane kakhulu.)

Uhlelo lokusebenza ngeke lukufakele, isibonelo, uma uthenge uhlelo lokusebenza olungasasekeli idivayisi yakho ye-iOS, noma uma ulande inguqulo ye-iPad esikhundleni senguqulo ye-iPhone, futhi ngokuphambene nalokho. Amagama esicelo sakho angase abe kanje:

Sawubona Apple support,

Ngithenge lolu hlelo lokusebenza olubizwa ngokuthi [igama lesicelo], kodwa angizange ngibone ukuthi ngeke lisekele i-[igama ledivayisi yakho, isb. Njengoba uhlelo lokusebenza lungangisizanga, uma kucatshangelwa iqiniso lokuthi ngeke lusebenze kudivayisi yami, ngithanda ukukubuza ukuthi ngingathola yini imbuyiselo yalo. Ngiyabonga.

Ozithobayo
[Igama lakho]

Into ivuliwe kodwa ayisebenzi njengoba bekulindelekile. (Into ilandiwe kodwa ayisebenzi njengoba bengilindele.)

Ngaphambilini, i-Apple inikele ngebhokisi lombhalo lale nketho lapho ungachaza khona ukuthi kungani uhlelo lokusebenza lungahlangabezani nobewukulindele futhi lithole enye indawo. Kodwa-ke, manje i-Apple iyawulahla lo msebenzi futhi uma unganelisekile ngohlelo lokusebenza, ikubhekisa kuwebhusayithi yonjiniyela okufanele uxazulule nabo izinkinga zakho.

Inkinga ayibaliwe lapha. (Inkinga ayishiwo lapha.)

Kulokhu, chaza inkinga yakho bese uzama ukuchaza ukuthi kungani ungathanda ukubuyisela isicelo. Yileli bhokisi elingangena esikhundleni senketho yangaphambilini, lapho i-Apple ingasanikezeli ukuxhumana naye ngokuqondile ngenxa yokunganeliseki ngohlelo lokusebenza, kodwa kuphela unjiniyela. Nokho, abakwazi ukukhangisa ukuthenga kwakho ku-iTunes.

Ungasebenzisa isicelo esilandelayo sokuphahlazeka kwesicelo:

Sawubona Apple support,

Ngithenge lolu hlelo lokusebenza olubizwa ngokuthi [igama lohlelo lokusebenza], kodwa ngihlangabezana nokuphahlazeka njalo ngenkathi ngilusebenzisa. Nakuba uhlelo lokusebenza lubonakala luhle ngokujwayelekile, lokhu kuphahlazeka kukwenza kungabi nalusizo futhi kungigweme ukuthi ngilusebenzise. Ngakho-ke ngithanda ukukubuza ukuthi ngingathola yini imbuyiselo yayo. Ngiyabonga.

Ozithobayo
[Igama lakho]

Noma, bhala ngokuphoxeka kwesicelo othenjiswe sona okuthile okuhlukile kuso. Bese kuba ku-Apple ukuthi basisingatha kanjani isikhalazo sakho:

Sawubona Apple support,

Ngithenge lolu hlelo lokusebenza olubizwa ngokuthi [igama lesicelo], kodwa ngathola ukudumala lapho ngilwethula okokuqala. Incazelo ku-App Store ibingangicaceli kahle futhi bengilindele ukuthi uhlelo lokusebenza lube enye into. Ukube ngangazi ukuthi isicelo sizoba njengoba sinjalo, bengingeke ngisithenge nhlobo. Ngakho-ke ngithanda ukukubuza ukuthi ngingathola yini imbuyiselo yayo. Ngiyabonga.

Ozithobayo
[Igama lakho]

Isiphetho, isifinyezo

Ngemva kokuhambisa isicelo sakho, lindela ingxoxo ye-imeyili ngokuqhubeka kwesicelo sakho. Njengomthetho, konke kwenziwa zingakapheli izinsuku ezingu-14, kodwa ngokuvamile ngokushesha.

Njengoba kushiwo, zama ukungasebenzisi le nketho kaningi, ngakho-ke ukuzama ukulanda izinhlelo zokusebenza ezikhokhelwayo bese uzibuyisela akunconywa neze.

Author: Jakub Kaspar

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