UJiří Filip Umlayezo wezentengiso: Isipho samanje emakethe sezinhlelo zokuphatha amabhizinisi amancane sibanzi ngempela. Ngesikhathi esifanayo, ukukhetha isofthiwe efanele kuyisinqumo esibaluleke ngempela. Phela, awufuni ukuthola emavikini ambalwa ukuthi wenze ukukhetha okungalungile, shintshela kolunye uhlelo lokusebenza futhi uqeqeshe lonke iqembu kusukela ekuqaleni. Ngakho-ke uhamba kanjani emakethe egcwele abantu bese ukhetha isofthiwe ezokhula nawe ngenkathi uhambisana nezitayela zakamuva?
Bheka amathiphu ethu okuthi ungakhetha kanjani isistimu engcono kakhulu yebhizinisi lakho nokuthi yiziphi izidingo zesofthiwe yolwazi okufanele ihlangabezane nazo.
Kungani kufanele usebenzise uhlelo lokuphatha amabhizinisi amancane?
Kunezizathu eziningi zokuthi kungani ibhizinisi kufanele lisebenzise isoftware yebhizinisi. Hhayi izinkampani ezinkulu kuphela, lapho kuyindaba khona ukugcina inhlangano kuyo yonke inkampani nawo wonke amaqembu. Kodwa futhi ezinkampanini ezincane, lapho ithuluzi elinjalo lokuphatha ibhizinisi lingaba ithuluzi elinamandla lokuthuthukisa izinqubo zenkampani. Lokhu kuholela ekwandeni kokuncintisana nempumelelo yenkampani esikhathini eside.
Mhlawumbe usesimweni lapho inkampani yakho isivele isebenzisa amathuluzi athile... elinye eloku-invoyisi, elinye elokuxhumana, ulawula ukugeleza kwemali ku-Excel, kwenye i-Excel unohlu lwamakhasimende, ikhalenda, izitatimende nokunye ephepheni. . Uma lesi sixazululo sibonakala sinesiphithiphithi kuwe, bheka isistimu ebanzi ehlanganisa iningi lezidingo zakho zokuphatha ibhizinisi endaweni eyodwa.
Izizathu eziyinhloko zokuthi kungani izinkampani ezincane kufanele zisebenzise uhlelo lokuphatha inkampani:
- Ukuthuthukisa ukusebenza kahle nokukhiqiza: Isebenza kahle uhlelo lolwazi lwebhizinisi inika amandla izinqubo ezizenzakalelayo, ukunciphisa amaphutha ngesikhathi sokufakwa kwedatha mathupha noma ukukopisha kanye nokonga kwesikhathi okubalulekile. Lokhu kuholela ekusebenzeni okuthuthukisiwe nokukhiqiza kwabasebenzi futhi kwandise ukusebenza kwenkampani.
- Ukuphatha isikhathi okungcono: Uhlelo lokuphatha ibhizinisi lwenza kube lula ukuhlela nokuhlela isikhathi, imisebenzi namaphrojekthi, okuvumela abasebenzi ukuthi bagxile kakhulu emsebenzini wabo futhi banciphise ukucindezeleka.
- Ukwabelana ngolwazi nokuphatha ngendlela efanele: Uhlelo lolwazi lokuphatha lusiza ekulawuleni idatha nolwazi futhi luvumela ukufinyelela okungcono nokwabelana kwedatha phakathi kweminyango eyahlukene nabasebenzi. Lokhu kuholela ekusebenzisaneni okuthuthukisiwe phakathi kwabasebenzi, futhi unawo wonke amadokhumenti abalulekile endaweni eyodwa futhi lokho kusho ukuthi awusekho ukusesha amaphepha.
- Ukuthatha izinqumo ezinembe kakhudlwana nokushesha: Uhlelo lokuphatha lwenkampani luhlinzeka ngolwazi lwesikhathi sangempela ngesimo samaphrojekthi nemisebenzi yenkampani, oluvumela ukwenza izinqumo ezisheshayo nezinolwazi olungcono.
- Ukwehliswa kwezindleko:Uhlelo lolwazi lwamabhizinisi amancane lusiza ukuhlela kangcono kanye nokulawula imali engenayo nezindleko futhi lusiza ukukhomba izindawo lapho izindleko zingancishiswa khona.
Yimiphi imisebenzi okufanele uyibheke ohlelweni lokuphatha inkampani?
Okuzenzakalelayo
Uhlelo lokuphatha ibhizinisi kufanele luvumele ukuzenzela kwezinqubo eziphindaphindwayo noma imisebenzi eqondile ukuze kuncishiswe amaphutha nokumosha isikhathi emisebenzini ephindaphindwayo. Okuzenzakalelayo can hlanganisa, isibonelo, ama-invoyisi avelayo, izikhumbuzi zokukhokha, ukuthumela i-imeyili ngokuzenzakalelayo, ukukhiqizwa kombiko noma ukudala imisebenzi noma amaphrojekthi ngezifanekiso. Ngale ndlela, umthwalo kubasebenzi ungancishiswa, amaphutha angancishiswa futhi kuthuthukiswe ukusebenza kahle komsebenzi.
Isitoreji sedatha yamafu
Ukusetshenziswa kokugcinwa kwedatha yamafu kungenza kube lula futhi kuphephe ukwabelana ngedatha ngaphakathi kwenkampani, yonke into isobala endaweni eyodwa. Iphinde ivumele ukufinyelela kudatha kunoma iyiphi indawo nanoma yisiphi isikhathi, okwandisa ukusebenza kahle komsebenzi futhi kuvumela ukushintshaniswa okusheshayo kolwazi. Ukugcinwa kwedatha yamafu nakho kuzokwaziswa yizo zonke izinkampani lapho amalungu eqembu asebenza ehhovisi lasekhaya, isibonelo.
Ukuphathwa komsebenzi
Isoftware yokuphatha ibhizinisi kufanele ivumele ukulandelela okulula nokuphathwa kwemisebenzi kanye nezinsuku zayo zokugcina. Lokhu kungase kuhlanganise, isibonelo, ukuhlela nokwabela imisebenzi, ukulandelela isimo sokuqedwa komsebenzi, kanye nokukukhumbuza ngemisebenzi esalindile. Ngenxa yalokhu, amalungu eqembu angakwazi basabalalisa umsebenzi ngendlela egculisayo, baqaphe umthwalo wabo futhi baqedele yonke imisebenzi abayabelwe ngesikhathi.
Ukuphatha iphrojekthi
Uhlelo lokuphatha lwenkampani kufanele lunike amandla ukuphathwa ngempumelelo kwephrojekthi, okuhlanganisa ukuhlela, ukuxhumanisa kanye nokuqapha ukuqhubeka kwephrojekthi. Lokhu kubandakanya, isibonelo, ukuhlela isabelomali, ukusebenza kahle kanye nenzuzo yamaphrojekthi. Uhlelo olunjalo luvumela inkampani ukuthi iphathe kangcono amaphrojekthi ayo futhi izuze imiphumela engcono kanye nenzuzo.
Ngokufanelekile, ithuluzi elikhethiwe kufanele linikeze izinketho eziningi zokumelwa okunemifanekiso kwamaphrojekthi, njengamabhodi e-Kanban, amashadi e-Gantt noma uhlolojikelele lwethebula ukuze kubonakale ngokucacile amaphrojekthi, ibhajethi, ukwabiwa kwemisebenzi, isimo nenqubekelaphambili.
CRM
Isoftware yebhizinisi kufanele futhi ifake amathuluzi okuphatha ubudlelwano bekhasimende (CRM). Lokhu kwenza inkampani ikwazi ukuxhumana ngempumelelo namakhasimende futhi iphathe kangcono izidingo zabo.
Uma isistimu ikuvumela ukuthi uvumelanise i-CRM nezinye izinqubo, ezinjengokuphathwa kwephrojekthi, ama-invoyisi, ukuphathwa kwenkontileka noma ukuhlela ukuhamba kwemali, ngaphakathi kwenkundla yokuphatha ibhizinisi eyodwa, ungabona amakhasimende akho ngombono we-360°.
Ukuphathwa komsebenzi wabasebenzi
Umsebenzi wokuphatha umthwalo womsebenzi wabasebenzi uzokusiza ukuthi usabalalise ngempumelelo umsebenzi phakathi kwamalungu eqembu ngalinye futhi ngaleyo ndlela uzuze umsebenzi wawo ofanele. Uhlelo lolwazi lwenkampani kufanele luvumele ukuhlela isikhathi nemisebenzi ngendlela yokuthi yabiwe ngendlela efanele futhi izisebenzi zithweswe umthwalo owanele ngokwamakhono azo kanye nokusebenza komsebenzi. Ngesikhathi esifanayo, kufanele kube uhlelo luyakwazi ukuqapha umthwalo futhi, uma kunesidingo, unikeze isisombululo esifanele, isibonelo ngokusabalalisa kabusha imisebenzi noma ukwandisa inani labasebenzi eqenjini elinikeziwe. It kuzonika amandla ukukhiqiza nokwaneliseka kwabasebenzi, okunomthelela empumelelweni yesikhathi eside yenkampani.
Amathiphu okukhetha isofthiwe engcono kakhulu yamabhizinisi amancane
Lapho ukhetha isofthiwe yebhizinisi elincane, kubalulekile ukukhomba izidingo zakho futhi ucabangele ibhajethi yakho.
Futhi cabangela ukusebenziseka kalula nokusetshenziswa kwesofthiwe, ikhono lokuhlanganisa nezinye izinhlelo nesofthiwe, uhlelo lokusebenza lweselula, nobunkimbinkimbi bezici.
1. Thola izidingo zakho:
Ngaphambi kokuthi uqale ukufuna isofthiwe efanele, cabanga ukuthi yimiphi imisebenzi nezici ozidingayo ukuze uphathe ibhizinisi lakho.
Khumbula ukuthi enye isofthiwe inikeza izici ezikhethekile ezimbonini ezithile, kuyilapho ezinye zisebenza emhlabeni wonke futhi zingashintshwa ukuze zivumelane nezidingo zezimboni ezahlukene.
2. Ukufakwa kalula nokusebenzisa isofthiwe:
Cabanga ukuthi ungashesha kangakanani ukusebenzisa isofthiwe entsha ebhizinisini lakho nokuthi kulula kangakanani ukuyisebenzisa.
Ukuthola isofthiwe ene-interface enembile nokusetha kalula kungonga isikhathi futhi kunciphise ukuqeqeshwa kwabasebenzi. Ngokufanelekile, isofthiwe inezifundo eziku-inthanethi namavidiyo okuqeqesha atholakalayo ukukusiza ngokuqeqeshwa, noma inikeza ukubonisana lapho ungabonisana khona ngokusetshenziswa kohlelo enkampanini yakho.
3. Izixazululo ngokusebenza kokuphathwa kwezimali:
Isixazululo sesofthiwe esithuthuke kakhulu esinokusebenza kokuphathwa kwezimali singasiza amabhizinisi amancane alandelele futhi alawule ukusebenza kwezezimali. Lokhu kuzokunikeza isifinyezo semali engenayo nezindleko esikhathini samanje nasesikhathini esizayo esiseduze noma ukugcwaliseka kwesabelomali. Ungakwazi ukubikezela ukuthuthukiswa kokugeleza kwemali ezinyangeni ezizayo, inzuzo yamaphrojekthi kanye namaphuzu abuthakathaka lapho imali ivuza ngokungadingekile enkampanini.
4. Amathuba okuhlanganiswa nezinye izinhlelo nesofthiwe:
Cabangela ukuthi iyiphi enye isofthiwe oyisebenzisayo nokuthi isofthiwe entsha iyahambisana yini futhi ingahlanganiswa kalula namanye amasistimu. Isixhumi esibonakalayo esifinyelelekayo (API) siyisihluthulelo. I-Make iphinde ibe inkundla yokuhlanganisa edumile, eyenza ukuhlanganiswa okuthuthukile nokuzenzakalelayo.
Ukufuna isofthiwe enokungenisa kwedatha nezici zokuthekelisa kungenza umsebenzi wakho ube lula futhi kunciphise ukufakwa kwedatha mathupha.
5. Cabangela ibhajethi yakho:
Lapho ukhetha isofthiwe, cabangela ibhajethi yakho bese uzama ukuthola isixazululo esihlangabezana nezidingo zakho futhi esithengekayo ebhizinisini lakho.
Qaphela lapho uqhathanisa izingcaphuno futhi ucabangele ukuthi izici ezengeziwe ziwufanele yini inani eliphakeme. Inguqulo yesilingo samahhala kufanele ibe yindaba.
6. Isicelo seselula sihlanganisa:
Ukutholakala kwenguqulo yeselula yohlelo lokuphatha ibhizinisi kukuvumela ukuthi wena nabasebenzi bakho nihlale nixhumekile futhi nisabela lapho usohambeni, kungakhathaliseki indawo yamanje kanye nezinto zokusebenza. Lokhu kubaluleke kakhulu uma kuziwa ekuphatheni ama-hybrid namathimba akude nemisebenzi.
Khumbula ukuthi uhlelo lokusebenza lweselula kufanele kube lula ukulusebenzisa futhi lutholakale kumasistimu wokusebenza ahlukene.
7. Imisebenzi yokubika ephelele:
Isixazululo sesofthiwe esinemisebenzi yokubika ebanzi singasiza amabhizinisi amancane ukuthi aqaphe futhi ahlaziye ukusebenza kwebhizinisi lakho, aqaphe ukusebenza kahle kwemisebenzi yakho, amaphrojekthi kanye nemikhankaso ukuze ukwazi ukuphendula ngokuguquguqukayo ezimeni ezivelayo.
Ngokufanelekile, isoftware yakho yenkampani izohlinzeka ngemininingwane ebalulekile ekusebenzeni kwakho kwezezimali, inqubekelaphambili yamaphrojekthi nemisebenzi, amandla kanye nokusetshenziswa kwabasebenzi nokunye okuningi. Ngaphezu kwalokho, isixazululo esithuthukisiwe sikuvumela ukuthi uzenzele eyakho imibiko eyingcaca bese usetha imibandela ehlukahlukene yokuhlanganisa nokuhlunga idatha.
8. Umsebenzi wokuxhumana wezingxenye:
Ukufuna isofthiwe enezici zokuxhumana ezifana namathuluzi engxoxo noma ukwabelana ngamafayela kungasiza amabhizinisi ukuphatha ukuxhumana kwangaphakathi ngempumelelo.
Futhi, ukufuna isofthiwe engahlanganisa namanye amathuluzi okuxhumana njengokushaya kwevidiyo kungaba usizo ekusebenzisaneni kweqembu okulula.
Usuvele ukhethiwe?
Njengabanikazi bamabhizinisi amancane, kuningi okufanele sibhekane nakho futhi ngokuvamile akulula ukuhlanganisa yonke into. Isixazululo sesofthiwe esilungile sokuphatha ibhizinisi lakho singakunikeza inzuzo enkulu ngaphezu kokuncintisana kwakho. Uzothola ngokuzumayo ukubuka konke - kwama-oda nemisebenzi kanye nezinsuku zabo zokugcina, amakhasimende nokuxhumana nawo, ukuhamba kwemali kanye nomsebenzi wamalungu eqembu ngalinye. Uzokonga isikhathi esiningi esichithwa emisebenzini ephindaphindayo enenani eliphansi elingeziwe. Kunalokho, ungagxilisa amandla akho ekusunguleni izinto ezintsha nasezisombululweni eziyisa ibhizinisi lakho phambili.
Umbhali: Caflou - Konke ohlelweni olulodwa lokuphatha lwezinkampani ezincane neziphakathi
I-Caflou izokusiza ukuthi uphathe ngempumelelo yonke inkampani nezimali zayo. Izokuvumela ukuthi uqaphe ukuhamba kwemali futhi ubikezele intuthuko yayo yesikhathi esizayo. Uzosusa umsebenzi ojwayelekile, wehlise izinga lamaphutha, uthuthukise ukusebenzisana kweqembu futhi ukhuphule ukusebenza kwenkampani. Konke endaweni eyodwa. Kusukela noma yikuphi futhi ngentengo ethengekayo.
