Ondrej Holzman Inkundla yezokuxhumana edumile i-Twitter ihlangabezane neminyaka eneziyaluyalu. Ngakolunye uhlangothi, isanda kulahlekelwa umqondisi wayo omkhulu, yazama ukuthola ubunikazi bayo, ixazulule imithombo yemali engenayo futhi, ekugcineni kodwa okungenani, yaqala impi nabathuthukisi bezicelo zezinkampani zangaphandle. Manje i-Twitter isivumile ukuthi kube yiphutha.
Kwakungenxa yezinhlelo zokusebenza zezinkampani zangaphandle ezifana ne-Tweetbot, Twitterrific noma i-TweetDeck ukuthi i-Twitter yanda kakhulu. Kungakho kuye kwamangaza kancane eminyakeni yamuva nje ukubona i-Twitter iqala ukukhawulela kakhulu onjiniyela futhi igcine izici zakamuva zezinhlelo zabo zokusebenza kuphela. Ngesikhathi esifanayo, ngokuvamile babesilela kakhulu kulezi zimfanelo ezishiwo ngenhla.
Ukulungisa ubudlelwano nabathuthukisi
Manje umsunguli we-Twitter u-Evan Williams uthe uyabona ukuthi le ndlela yokusebenzela abathuthukisi yayiyiphutha futhi uhlela ukulungisa izinto. Nakuba inkundla yezokuxhumana ingenayo i-CEO ngemuva kokuhamba kwakamuva kukaDick Costol, lapho isikhundla sibanjwe umsunguli uJack Dorsey okwesikhashana, kodwa inethiwekhi yokuxhumana nabantu isenezinhlelo ezinkulu kakhulu, ikakhulukazi ifuna ukulungisa amaphutha ayo adlule.
"Kwakungesona isimo esiwinayo konjiniyela, abasebenzisi kanye nenkampani," wavuma Williams ngoba I-Business Insider esihlokweni sokukhawulela ukufinyelela kumathuluzi kanjiniyela. Ngokusho kwakhe, lokhu "kungelinye lamaphutha abalulekile okufanele siwalungise ngokuhamba kwesikhathi". Isibonelo, i-Twitter ikhubaze ukufinyelela ku-API yayo konjiniyela lapho beqe umkhawulo othile wabasebenzisi. Ngakho-ke lapho inani elinikeziwe labasebenzisi selingene ku-Twitter, ngokwesibonelo nge-Tweetbot, abanye abasakwazi ukungena.
Impi ekuqaleni eyayingacacile nabathuthukisi bezinkampani zangaphandle yaqala ngo-2010, lapho i-Twitter ithenga iklayenti le-Twetie elalidume kakhulu ngaleso sikhathi futhi kancane kancane yabhalisa kabusha lolu hlelo lokusebenza kuma-iPhone nedeskithophu njengohlelo lwalo olusemthethweni. Futhi njengoba eqala ukwengeza imisebenzi emisha kuyo ngokuhamba kwesikhathi, wayigcina ikhethekile esicelweni sakhe futhi akazange ayenze itholakale kumakhasimende aqhudelanayo. Impela, lokhu kuphakamise imibuzo eminingi kubo bobabili abathuthukisi nabasebenzisi mayelana nekusasa lamaklayenti adumile.
Inethiwekhi yolwazi
Manje kubukeka sengathi ukwesaba ngeke kusaba khona. “Ziningi izinto esizihlelayo. Imikhiqizo emisha, imithombo emisha engenayo, ”kuchaza uWilliams, oveze ukuthi i-Twitter ihlela ukwakha kabusha inkundla yayo ukuze ivuleleke kakhulu kubathuthukisi. Kodwa akazange achaze kabanzi.
I-Twitter ibizwa ngokuthi inethiwekhi yokuxhumana nabantu, inkundla ye-microblogging, noma uhlobo lokuhlanganisa izindaba. Lokhu futhi kungenye yezinto amahhovisi e-Twitter abebhekene nazo kakhulu eminyakeni yamuva - ubunikazi bawo. UWilliams cishe ulithanda kakhulu leli gama lesithathu, ebiza i-Twitter ngokuthi "inethiwekhi yolwazi lwesikhathi sangempela." Ngokusho kwakhe, i-Twitter "iqinisekisiwe ukuthi izoba nalo lonke ulwazi olufunayo, imibiko yokuqala, ukuqagela kanye nezixhumanisi zezindaba ngokushesha nje lapho zishicilelwa."
Ukuhlela ubunikazi bayo kubaluleke kakhulu ku-Twitter ukuthi iqhubeke nokuthuthuka kwayo. Kodwa amaklayenti amadivaysi eselula namakhompyutha nawo ahambisana nalokhu, futhi singathemba kuphela ukuthi uWilliams uphila ngokuvumelana nezwi lakhe futhi abathuthukisi bazokwazi ukuthuthukisa ngokukhululekile izicelo zabo ze-Twitter futhi.
