UMikhal Marek Inkampani ye-WhatsApp leyo kusukela ngo-2014 bekungaphansi kwe-Facebook, imemezele ushintsho olubalulekile kumodeli yayo yebhizinisi. Okusha, lolu hlelo lokusebenza lokuxhumana luzoba mahhala kuwo wonke umuntu. Ngakho, abasebenzisi ngeke kudingeke bakhokhele i-WhatsApp ngisho nangemva konyaka wokuqala wokusetshenziswa. Kuze kube manje, unyaka wokuqala ububhekwa njengesivivinyo, futhi ngemva kokuphelelwa yisikhathi, abasebenzisi sebevele bakhokha minyaka yonke ngesevisi, nakuba inani elingokomfanekiso kuphela elingaphansi kwedola.
Ukukhokha imali yonyaka yamasenti angu-99 kungase kungabonakali kuyinkinga, kodwa iqiniso liwukuthi emazweni amaningi ampofu abaluleke kakhulu ekukhuleni kwenkonzo, abantu abaningi abanalo ikhadi lokukhokha ukuze baxhumanise ne-akhawunti yabo. Kulaba basebenzisi, inkokhelo ibiyisithiyo esibalulekile nesizathu sokusebenzisa izinsiza ezincintisanayo, ezihlale zimahhala.
Ngakho-ke, umbuzo uwukuthi isicelo sizoxhaswa kanjani. Iseva Ikhodi / ikhodi abamele i-WhatsApp baxhumane, ukuthi esikhathini esizayo isevisi ifuna ukugxila ekuxhumaneni okufanelekile phakathi kwezinkampani namakhasimende azo. Kodwa lokhu akukona ukukhangisa okumsulwa. Nge-WhatsApp, isibonelo, izinkampani zezindiza kufanele zikwazi ukwazisa amakhasimende azo mayelana nezinguquko eziphathelene nezindiza, amabhange ukwazisa amakhasimende ngezindaba eziphuthumayo ezihlobene ne-akhawunti yawo, nokunye.
I-WhatsApp inabasebenzisi abasebenzayo abangaphezu kwezigidi ezingu-900 futhi kuzojabulisa ukubona ukuthi izinguquko zakamuva zizosayina kanjani kule datha. Ukususa isidingo sokuba nekhadi lokukhokha kungenza isevisi ifinyeleleke kubantu abasezimakethe ezisathuthuka. Nokho, emazweni aseNtshonalanga, uhlobo olusha lwebhizinisi “lokukhangisa” lungase ludikibalise abasebenzisi.
Abantu baya ngokuya becasulwa ukuthi izinkampani zenza kanjani ibhizinisi nazo, futhi baya ngokuya bebheka izinhlelo zokusebenza ezizimele ezithembisa ukuvikelwa kobumfihlo kubo bobabili ohulumeni nezinkampani. Lo mkhuba ungabonwa, ngokwesibonelo, lapho i-WhatsApp ithengwa nguFacebook kaMark Zuckerberg. Ngemva kwalesi simemezelo, ukuduma kohlelo lokusebenza lokuxhumana kwenyuke kakhulu yocingo, esekelwa usomabhizinisi waseRussia uPavel Durov, umsunguli we-VKontakte yokuxhumana nabantu, ohlala ekudingisweni, kanye nomphikisi kaVladimir Putin.
Kusukela lapho, iTelegram iqhubekile nokukhula. Uhlelo lokusebenza luthembisa abasebenzisi balo ukubethela okuphephile kokuphela-kuya-ekupheleni futhi lakhelwe kumgomo wekhodi yomthombo ovulekile. Inzuzo enkulu yesicelo kufanele kube ukuzimela okungu-100% kuhulumeni nezinkampani zokukhangisa. Ngaphezu kwalokho, uhlelo lokusebenza luletha ezinye izici zokuphepha eziningi, okuhlanganisa inketho yokuthi umlayezo ususwe ngemva kokufunda.
